Talking with Bereaved People: An Approach for Structured and Sensitive Communication
By Dodie Graves.
Description
It is often hard to know what to talk about with a bereaved person after you've offered your condolences, and many avoid talking about the deceased for fear of upsetting the bereaved relative. With good active listening, empathic exploration and a willingness to talk about the hard issues, you can embark on sensitive communication with the bereaved. This user-friendly book offers a practical framework for conversing with bereaved people, either with individuals or in a group setting. The author uses a table of six elements to give guidance to the listener about where they might be in t...
ISBN(s)
1843109883, 9781843109884
