Face-to-Face Communications for Clarity and Impact (The Results-Driven Manager Series)
By Harvard Business School Press.
Description
With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively. It includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter". - from Amzon
ISBN(s)
1591393477, 9781591393474
